System Maintenance: On Thursday, September 10, 2026, from 8:00 p.m. to 11:59 p.m., we will perform maintenance on our systems. During this time, online outage reporting and all other web portals will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
Conservation levels
Conserve and save with Cam
Cam loves helping our community save energy and money!
Why a chameleon? This colorful little animal isn’t just a fun mascot — he stands for being flexible and staying aware. With his sharp eyes, Cam watches for ways to save energy and help customers save money. Our color-coded energy conservation levels give easy tips to help everyone use less energy when demand is high.
- Green Days: Practice everyday conservation.
- Yellow Days: Conserve more during certain peak hours.
- Orange or Red Alerts: Issued when ERCOT says the grid is at risk, and extra conservation is needed.