Skip to main content
  • CPS Energy Home
×Close
CPS Energy Home
  • Español

  • Contact Us

  • Contact Us

  • My Home
    • Savings Programs & Energy Tips
      • Bill Estimator - Residential
      • Energy Saving Tips
      • Energy Cost Calculator
    • Request Services for My Home
    • Doing Business with Us
    • Moving
    • Safety Around My Home
    • Payment and Assistance Programs New
      • I Need Help with Payments
      • I Need Help with Free Weatherization
      • I Need Extra Time to Make Payments
      • I Need Help Due to Special Circumstances
    • STEP Rebates & Ways to Save
      • ENERGY STAR & Energy Efficiency Info
      • WiFi Thermostat Rewards
      • Green Shade Tree Rebates
      • Mow Down Smog
      • Solar Options
      • Rooftop Solar
  • My Business
    • Bill Estimator - Small Commercial
    • STEP Rebates & Ways to Save
      • Commercial Demand Response
      • Commercial Energy Saving Strategies
      • My Business Rewards - Demand Response
    • Request Services for My Business
      • Request a Meter Can
      • School Pipe Testing
      • Commercial Power Quality FAQs
    • Manage My Properties
      • Property Manager FAQs
    • Energy2Business (E2B) Team
      • Community Partnerships
  • Construction & Renovation
    • Latest Updates
      • Customer Construction Communications
      • Single-Phase Project Queues
      • Material Supply Constraints
      • Large Load Customer Growth
    • Step-by-Step Processes
      • New Home Construction Underground Service
      • Multi-Family Buildings
      • New Home Construction Overhead Service
      • New Commercial Construction
      • Home Renovation
      • Commercial Building Renovation
      • Residential Subdivision Development
      • Removal of Service
    • Construction & Renovation Web Portal
    • Online Tools and Information
      • Start a New Project
      • Service Applications
      • Track an Existing Request
        (no login needed)
      • Pay an Invoice
        (no login needed)
      • Construction Drawings Search
      • Distribution Electric Material Specifications Search
      • Electric Service Standards (Size 8.5 x 11)
      • Electric Service Standards (Size 5.5 x 8.5)
      • Gas Service Standards
    • Distributed Generation
    • All Night Security Lights (ANSL) Request
    • Pole Attachment Services
    • Joint Trench Program
    • Alternative Residential Meter Sockets
    • Customer Construction Cost
    • Underground Strategy
  • Work With Us
    • Procurement & Suppliers (Bids)
      • Bid Opportunities
      • Register as a Supplier
      • Economic Development
      • Materials Management
      • Contract Services
    • Career Center (Jobs)
    • Benefits Overview (Employee & Retiree)
      • Employee Benefits Overview
      • Retiree Benefits Overview
  • Customer Support
    • Manage My Account (MMA)
    • My Energy Portal
    • Critical Load
    • Outage Center
      • Energy Conservation Levels
      • Sign Up for CPS Energy Alerts
      • What Should You Do During a Power Outage?
      • Outage Causes
      • Outage Tips
    • Request Services for My Home
    • Request Services for My Business
    • Ways to Pay My Bill
      • Service Center Locations
      • Reconnection of Service (Self-Serve)
      • Understanding Your CPS Energy Bill
      • Automatic Payments
    • Contact Us
      • Appointments & Wait Times
      • Schedule a Callback
    • Temporary Hardships
    • Emergency Assistance Programs
  • About Us
    • Horizon 2050
    • Knowledge is Power
    • Powering Our Community's Future
    • CPS Energy Vision 2027
    • Rate Request
    • Environment, Climate & Sustainability
    • Newsroom
    • Customer Terms & Conditions
    • Programs & Services
      • Electric Vehicles (EV)
      • Sustainable Tomorrow Energy Plan (STEP)
    • Who We Are
      • Board Meetings & Presentations
      • Community Input Committee (CIC)
      • CPS Energy Accomplishments
      • Public Input
      • Community Investment
      • Company Financial Information
      • Board of Trustees
      • Senior Leadership
      • CPS Energy Honors & Awards
      • Rates
    • Community
      • Upcoming Events
      • Give to REAP
      • CPS Energy Angels
      • Lakes & Parks
      • Teacher & Student Resources
    • Road Closures & Infrastructure Projects
    • Overall Safety
      • Let's Prepare! (Winter Preparedness & Safety)
      • Holiday Home Safety
      • Generator Safety
      • Carbon Monoxide Poisoning
      • Beware of Scammers
      • Emergency Preparation & Safety Tips
      • Natural Gas Safety
      • Gas Pilot Lighting
      • Call 811 Before You Dig
      • Copper Theft
      • Tree Trimming Safety
      • Theft of Service
      • Mylar Balloon & Kite Safety
      • Wildfire Safety & Mitigation

  • Contact Us

System Maintenance: Please note starting on Saturday March 22, 2025 from 8:00 PM through Sunday, March 23, 2025 at 8:00 AM we will be experiencing planned customer information system maintenance and will only be able to process gas and electric emergency-related calls by calling 210-353-HELP (4357) or 1-800-870-1006.  EZ Pay credit card payment processing, Manage My Account, customer alert notifications, all web portals, and our automated phone system will be unavailable.
 

Manage My Account

Valid username and password are required

Enroll My Account
Forgot Password?

You are currently logged in.

  • Click here to log out
Return to Agency Portal
Current Outages / Report an Outage

Welcome to CPS Energy!

CPS Energy Services

 

How can we help with your bill?

Pay Options & Assistance
Payment and assistance programs

There are various payment options available for your CPS Energy bill, and we offer several assistance programs to support your payment needs.

Learn More
 

How can you help other residents?

REAP
Help other residents by donating to REAP

REAP helps families in need pay their utility bills throughout the year and educates them on energy-saving conservation measures to help them save money.

Learn More

How can you help other residents?

Energy Angels
Give to residents in need

With our Energy Angels Gift of Energy program, you can brighten someone’s day by making a payment toward the energy bill of a friend, loved one or neighbor. 

Learn More
 
 
Outage Center

Outage Center
Ways to Pay

Ways to Pay
Supplier Information

Supplier Information
Construction & Renovation

Construction & Renovation
Careers (Jobs)

Careers (Jobs)
About Us

About Us
Board Meetings

Board Meetings
Newsroom

Newsroom
 

Learn More:

 
Green Shade Tree Rebate
Green Shade Tree Rebate

Save energy and get rebates by planting qualified trees in your yard.

Learn More
Horizon 2050
Horizon 2050

As we plan for the future, CPS Energy's Horizon 2050 Strategic Framework outlines our commitment to empowering our community for generations to come.

Learn More
Proud to be Powered by YOU
Proud to be Powered by YOU

Our vision is to empower our residents with programs that promote lower energy consumption, sustainability, and savings. Explore our initiatives that include energy efficiency tips, government relations, cutting-edge technology, and much more.

Learn More
Color-Coded Energy Conservation
Color-Coded Energy Conservation

Energy conservation levels help customers use simple tips to conserve energy and control their energy use while also protecting grid reliability.

Learn More
Manage My Account
Sign Up For MMA
My Home Billing Acct
Smart Grid
Outage Center
My Home
STEP Rebates & Ways to Save
Doing Business with Us
WiFi Thermostat Rewards
Solar Options
Efficiency Programs
My Business
Construction & Renovation
STEP Rebates & Ways to Save
Request Services for My Business
Commercial Demand Response
About CPS Energy
Who We Are
Community
Agency Partner Portal
Work With Us
Newsroom
Contact Us

Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

Schedule a callback

CPS Energy Logo
© , CPS Energy. All Rights Reserved Privacy Policy | Accessibility | Employee Access
  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • LinkedIn