We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

 
People First Community Fairs
 

THURSDAY, AUGUST 13, 2020

 

Virtual People First Community Fair City Council District 4
Hosted by:  City Council Member Dr. Adriana Rocha Garcia

Times:   4:30 – 5:00 English language & 5:00 – 5:30 Spanish language

There are three ways for customers to participate:

BY COMPUTER: 
CLICK TO JOIN   Password:2222

BY TABLET/SMARTPHONE:  
Download Webex app in advance

Join:  http://cpse.news/district4 Password: 2222

BY PHONE:  
Call 415-655-0002  Access code: 141 256 5309

 

THURSDAY, AUGUST 20, 2020

 

Virtual People First Community Fair - Bexar County Precinct 2
Hosted by:  Bexar County Commissioner Justin Rodriguez  

Times:   6:00pm – 6:30pm

There are three ways for customers to participate:

BY COMPUTER: 
CLICK TO JOIN   Password:2222

BY TABLET/SMARTPHONE:  
Download the Webex app in advance
Join: http://cpse.news/fairprecinct2  Password: 2222

BY PHONE:  
Call 415-655-0002  Access code: 133 490 6758

Other Virtual Events
 
 

More events to be annouced soon.