CPS Energy’s offices, customer service centers and call center will be closed Monday, January 21 in observance of Martin Luther King Jr. Day.  During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues.

Copper Theft

Help Us Stop Copper Thieves

Copper theft costs us and our customers almost $1 million a year. It also puts our neighbors and families at risk and can leave neighborhoods and businesses without power. Help us catch and stop thieves by doing the following:

  • Call 911, if you see anyone that is not wearing a CPS Energy uniform working on transformers, utility poles or substations
  • Call CPS Energy security at (210) 353-4000 to report any suspicious activities or damaged equipment