CPS Energy’s offices and service centers will be closed on Thursday, November 26, and Friday, November 27, 2020, in observance of Thanksgiving. During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues. Read More

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Hollywood Park/Hill Country Village

 
 

COMMITMENT TO RELIABLE SERVICE

As part of our ongoing commitment to deliver reliable natural gas service, we routinely evaluate our system and perform maintenance to underground natural gas mains as needed. Before beginning any work, a thorough analysis of the system was completed to identify areas in need of upgrades. It is our goal to inform customers near construction zones prior to beginning any work and maintain up-to-date information on our website.

 

SCOPE OF PROJECT

This work is to upgrade the system providing the natural gas service to areas along Bitters Road and within the cities of Hollywood Park and Hill Country Village.

 

PROJECT UPDATES

Project has been completed. 

 

PROJECT CONTACT

For more information, please contact us at 210.353.2777