We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy will be performing planned maintenance on our enterprise system starting from 9/19/2020 8:00 PM CST to 9/20/2020 4:00 AM.

Hollywood Park/Hill Country Village

 
 

COMMITMENT TO RELIABLE SERVICE

As part of our ongoing commitment to deliver reliable natural gas service, we routinely evaluate our system and perform maintenance to underground natural gas mains as needed. Before beginning any work, a thorough analysis of the system was completed to identify areas in need of upgrades. It is our goal to inform customers near construction zones prior to beginning any work and maintain up-to-date information on our website.

 

SCOPE OF PROJECT

This work is to upgrade the system providing the natural gas service to areas along Bitters Road and within the cities of Hollywood Park and Hill Country Village.

 

PROJECT UPDATES

Project has been completed. 

 

PROJECT CONTACT

For more information, please contact us at 210.353.2777