Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Olympia Cable Replacement Project

 
 

As the electric and natural gas service provider for the City of San Antonio and surrounding area, we strive to deliver safe, reliable, environmentally sound and affordable services to our customers. We are continually assessing and implementing projects designed to help us provide exceptional customer service.

In reviewing our reliability performance, we have identified the need to replace the underground cable (electric lines) that serve this neighborhood.  For the safety of crew, scheduled power outages may be required. Area residents will receive advance notice if a power outage is needed. Should you have any questions or concerns about this project, please contact Derrick Reed at 210-353-5525.

Thank you for your continued patience and cooperation as we improve your electric service reliability.