Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Rate Advisory Committee (RAC) - Questions & Answers

 
 
1 of 5
GENERAL:  CPS ENERGY & INDUSTRY

GENERAL: CPS ENERGY & INDUSTRY

TOPICS:

  • Business & operating model
  • Financial objectives & outlook
  • Rate benchmarking
  • Energy efficiency & demand response
2 of 5
GENERATION STRATEGY

RATE DESIGN

TOPICS:

  • Objectives of rate design
  • Rate design trends
  • Industry case studies
  • Cost model of providing service
3 of 5
GENERATION STRATEGY

GENERATION STRATEGY

TOPICS:

  • Current fleet
  • Objectives for the future
  • FlexPOWER Bundle
4 of 5
SOCIAL ISSUES

SOCIAL ISSUES

TOPICS:

  • Affordability
  • Customer assistance programs
  • Equity
5 of 5
CPS ENERGY RATES & ROADMAP

CPS ENERGY RATES & ROADMAP

TOPICS:

  • Overview of current rates
  • Performance of current rates
  • Optimizing rates
  • Roadmap