We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Recruitment and Compensation

 
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Helpful Links

  • EIP/Bonus Breakdown - 2018
  • Executive Salaries - 2018

Recruitment

CPS Energy is committed to employing, in its best judgment, the best qualified candidates for approved company positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. It is the policy of CPS Energy to provide equal employment opportunity for employment to all applicants and employees.

The appropriate authorization is required to initiate any action for an open position, including any recruitment efforts, advertising, interviewing and offers of employment, and is required to extend any offers of employment to any candidate.

Compensation

CPS Energy believes that it is in the best interest of both the organization and its employees to fairly compensate its workforce for the value of the work provided. It is CPS Energy's intention to use a compensation system that will determine the current market value of a position based on the skills, knowledge and behaviors required of a fully competent incumbent. The system used will be objective and nondiscriminatory in theory, application and practice. The company has determined that this can best be accomplished by using a professional compensation consultant and system recommended by executive management and approved by the board of directors.

Employee Demographics

CPS Energy is an organization comprised of highly motivated people –– from financial analysts and IT technicians, to transmission line workers, power plant operators and account managers. We have a variety of opportunities for you to join our team.

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