We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy will be performing planned maintenance on our enterprise system starting from 9/19/2020 8:00 PM CST to 9/20/2020 4:00 AM.

Distributed Generation

 

Our customers are learning about a variety of new ways to generate clean, efficient energy, including distributed generation, which is smaller-scale power production located where the power is consumed. 

CPS Energy can help you install a distributed generation (DG) system on your home or business. Such systems include:

  • Solar photovoltaic
  • Landfill gas
  • Combined heat and power
  • Micro-turbine wind 

DG systems typically generate from five kilowatts (5 kW), the approximate demand for a small home, up to 10 megawatts (10 MW), which can power large commercial or industrial installations. They can be connected directly to your electrical system or interconnected into CPS Energy's electric distribution system. 

To install a DG system:

  • Your home or business must comply with all CPS Energy installation requirements, which are found in the Distributed Generation Manual.
  • You must complete and submit a DG Application (found as Appendix D in the DER Manual).
  • You must submit an electrical one-line diagram, a site plan reflecting existing and new electric service equipment, and an elevation drawing. 

Once you’ve completed the materials:

  • The DG Application and associated documents must be emailed , in PDF format, to cpsesolar@cpsenergy.com for review.

Begin your application process today!