Contact Us

 
ContactUs

Contact Us by Email: feedback@cpsenergy.com.

Contact Us Through the Web:

Contact Us by Phone:

  • Service problems or electric/gas emergencies?   Call (210) 353-HELP (4357)
  • Billing or service issues?  Call (210) 353-2222
    M-F, 8 a.m.-7 p.m. and Sat., 8 a.m.-5 p.m.
  • Virtual Hold:  If lines are busy, leave your phone number and schedule a call back
  • Toll-free?  Call 1-800-773-3077
  • Hearing-impaired customers?  (210) 353-2224
  • Human Resources and employment verification?  Call (210) 353-4636
  • Looking for a specific CPS Energy employee?   Call (210) 353-2000

Contact Us By Mail:

CPS Energy
P.O. Box 1771
San Antonio, TX 78296

Other:

Bankruptcy-Related Issues?

CPS Energy - Bankruptcy Section
145 Navarro
Mail Drop 110910
San Antonio, TX   78205

Visit One of Our Customer Service Centers - open weekdays from 7:30 a.m. to 6:00 p.m.: