CPS Energy walk-in center hours have been temporarily modified to 10:30 a.m. – 5 p.m., Monday- Friday until further notice.  We provide a variety of options to pay your bill - visit our Ways to Pay.

Customer Service Centers

 

Effective Wednesday, March 18, 2020:  CPS Energy walk-in center hours will be temporarily modified to 10:30 a.m. – 5 p.m., Monday- Friday until further notice.

We try to make it as convenient as possible to pay your energy bill.  Pay online, by phone, by mail, or in person at any one of our four customer service centers.

Each CPS Energy Customer Service Center has a night deposit box for round-the-clock payments.

Please Note: Our customer service centers are not taking credit card payments at this time.

Not near one of these locations? Other payment locations include:

  • H-E-B
  • Woodforest National Bank
  • Exxon
  • Money Box/Speedy Cash
  • Other retail stores

A third party vendor fee of one dollar ($1.00) will be charged to CPS Energy customers who pay their bills at non-CPS Energy locations.