SYSTEM MAINTENANCE:  In order to improve our customer experience, we will be performing scheduled maintenance starting 8:00 pm Friday, September 20 until 6:00 am Sunday, September 22. During this time, our automated phone system, web portals, Manage My Account, payment systems, and online forms will be unavailable. Thank you for understanding.

My Home - Request a Service

 

Need to request a streetlight or have a streetlight repaired? Are trees in your neighborhood too close to larger power lines? Do you want to install security lights?

Use one of the forms below to get started. Just fill out the appropriate sections and submit it.

Residential Service Request Forms

 

If you have any questions or issues with your bill, please complete the Residential Billing Issues Form and submit it.  For any other question, please feel free to call one of our customer service representatives at (210) 353-2222 or send us a question by email at feedback@cpsenergy.com.

For emergency gas issues, please call:  (210) 353-4357.

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