CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Request a Streetlight or a Streetlight Repair
REQUEST A STREETLIGHT
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
Click here to request a new streetlight in San Antonio through the City of San Antonio.
CPS Energy maintains streetlights throughout the Greater San Antonio area and will repair damage to existing street lights to include bulb replacement or light/pole damages. Use our portal to report an issue with a streetlight: Streetlight Alert