CPS Energy’s offices, customer service centers and call center will be closed Monday, January 21 in observance of Martin Luther King Jr. Day.  During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues.

Planned Outages

 

Some outages are planned as we continuously work to improve electric and gas reliability. If there will be a planned power outage in your area, we will look to give you sufficient notice.

We also try to keep the amount of time you’ll be without power to a minimum. We will mail you a letter 30 days before a planned outage, and call you the day before.

Planned outages are scheduled for the following zip codes – November 2017 through February 2018:

78109

78249

78233

78230

78250

78251

78247

78218

78233

78216

78240

78232

78257

78238

78227