CPS Energy’s offices and customer service centers will be closed on Monday, May 26, 2025, in observance of Memorial Day. We will reopen on Tuesday, May 27, at 7:45 AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
System Maintenance: On Sunday, May 25, 2025, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. If you experience any issues, you can report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
