CPS Energy’s offices and customer service centers will be closed on Tuesday, November 11, 2025, in observance of Veterans Day. We will reopen on Wednesday, November 12, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).

Customer Service Form

Commercial Deposit Estimation

When establishing new service, deposit amounts for businesses depend on several factors. Please complete the form below and we'll get back to you with a deposit estimation.

Account Number

10-digit number that starts with 300

Current Service Address

Name

Street Address 1

Street Address 2

City

State / Province

Postal / Zip Code

Specific Request/Comments

Captcha

Email Address

Ex: [email protected]

Primary Phone Number

Ex: 2105551234

Secondary Phone Number

Ex: 2105551234

Fax Number

Ex: 2105551234

If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.