CPS Energy’s offices, customer service centers and call center will be closed Monday, January 21 in observance of Martin Luther King Jr. Day.  During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues.

Customer Service Form

Commercial:  Other Gas or Electric Service Issues

If you have an issue regarding your electric or gas service not listed among our other topics, please fill out this form.  We will respond as quickly as possible.

For emergency gas issues, please call:  210-353-4357  

 
 
 
10-digit number that starts with 300
 
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Ex: Name@email.com
 
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234