CPS Energy’s offices, customer service centers and call center will be closed Monday, January 21 in observance of Martin Luther King Jr. Day.  During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues.

Customer Service Form

Commercial:  Other Start / Stop / Transfer Issues

If you have an issue related to starting, stopping, or transferring your service that is not listed among our topics, please fill out the form below and provide any pertinent details in the comment section.  We will respond as quickly as possible.

 
 
10-digit number that starts with 300
 
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Ex: Name@yourcompany.com
 
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234