All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Residential Request for All Night Security Lights (ANSL)

 

CPS Energy has now transitioned to LEDs as the new lighting standard for all roadway, highway and All Night Security Lights (ANSL). To request a new ANSL complete our online form below.

CPS Energy maintains streetlights throughout the Greater San Antonio area and will repair damage to existing street lights to include bulb replacement or light/pole damages. Click here to report and submit a street light or ANSL outage or repair.

ANSL 2
ANSL 3
Complete the form below to request a survey:
 
 
10-digit number that starts with 300
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Ex: Name@email.com
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234
 
 
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If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us feedback@cpsenergy.com. If you need to request an accommodation due to a disability, please send an e-mail to ADACoordinator@cpsenergy.com to let us know the nature of your request. We are here to help you.