CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Smart Thermostat for Business
Control the climate of your business -- anytime, anywhere
Through a Smart Thermostat, you agree to allow CPS Energy to make adjustments to your thermostat during “conservation events.” This is when our system reaches peak demand. This will likely happen several times during the summer months and typically occurs between the hours of 3 p.m. and 7 p.m., Monday through Friday. During conservation events, you can opt out through your thermostat or smart phone app at any time and return to your normal settings. Conservation events don’t occur very often, but they are crucial in managing the energy needs of our community.
Please note: Enrollment for the Smart Thermostat Program is closed and applications are no longer accepted.
To inquire about a Smart Thermostat, or to get on a waiting list, call us toll-free at (866) 222-7645. Please have your CPS Energy customer account number when you call.