SYSTEM MAINTENANCE: To improve your customer experience, we are performing maintenance to our systems. Manage My Account, our automated phone system and all payment systems will be unavailable starting Friday, December 13 at 8 p.m. until Sunday, December 15 at 7 a.m. Thank you for your understanding.

Please keep in mind CPS Energy will never call and threaten to disconnect or suspend service if immediate payment is not received.

Affordability Discounts

 
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We're always ready to help you, and we have a variety of plans to assist you with your bill. For example, if you’re a residential customer, you may qualify for a discount on your monthly service charge.

To qualify for this discount, your income must be at or below 125% of federal poverty guidelines and you must meet one of the following requirements:

  • Be 60 years old or older.
  • Have a disability.
  • Use life-sustaining medical equipment.
  • Have pre-school aged children or school children age 18 and under.
  • Have extenuating circumstances as determined by CPS Energy or the City of San Antonio.

Call (210) 353-6777 if you have questions or to see if you qualify.