Control your home thermostat from anywhere, anytime with Smart Thermostat
CPS Energy has teamed up with Nest to bring you the first thermostat that programs itself to help you save energy.
CPS Energy has teamed up with Nest to bring you the first thermostat that programs itself to help you save energy.
Through REAP, you may qualify for up to $400 per year in bill assistance
If you’re a residential customer, you may qualify for a discount if your income is at or below 125% of federal poverty guidelines and you meet other requirements
Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month
If you or a dependent living at home must use electrically operated medical equipment, the Critical Care Program gives you additional time to pay your bills
Learn more about Casa Verde and Free Weatherization
The Disabled Citizens Billing Program allows disabled customers on Supplemental Security Income additional time to pay the net amount of their energy bills
Public health agencies and community-based organizations also may have resources to help you pay your bill
Our Senior Citizen Billing Program allows qualifying customers additional time to pay the net amount of their energy bills
Health or financial hardships sometimes make it difficult to pay bills. We make it easy for you to set up payment plans to help you during difficult times
Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat
Project WARM provides temporary assistance to residential customers who are experiencing tough financial times
Simple and inexpensive actions can help you save energy & money during the hot summer months. Here are some things you can do to start saving in your home.
We can help you start or stop service when you move.
See easy ways to save and get the most out of your service
Simple tips to avoid accidents around your home
Keeping your home cool during the summer could increase your energy use and your bill. We understand that a higher than expected utility bill can be a source of frustration. But don’t worry, we offer a variety of smart, easy solutions to help save you energy and put money back in your pocket.
Ideas to help educate and encourage customers to take simple steps to reduce their consumption. Learn more about: Manage My Account, My Energy Portal and SaveNow programs and rebates. Get Energy Tips and Peak Energy Day information. Learn about Smart Thermostats and Upcoming CPS Energy Events. Use our Energy Cost Calculator.
Cut your energy consumption and bills. Try some simple energy-saving measures.
A CPS Energy Smart Thermostat is a great way to save electricity and lower the energy bill of your business. Even better, it's FREE. CPS Energy will even install it for free, too.
Discover what can interrupt your power and how the culprit is found.
Find information/forms for gas pipe testing at schools. Meet Railroad Commission of Texas requirements.
Get the answers you need. Read FAQs about Property Manager Portal to learn how it can help you.
Changing locations? Let us help you transfer service.
A variety of Distributed Generation systems are now available.
We have a variety of opportunities for you to join our team.
CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.
CPS Energy storerooms including delivery hours and contact information.
Learn more about the procurement process at CPS Energy and important items to consider.
My Energy portal offers you valuable features to help you save energy, lower your bills, and budget better than ever before
Our convenient customer service centers are open Monday through Friday, 7:45 a.m. to 5:30 p.m.
Online self service form that allows you to reconnect your electrical service.
Pay online or find other ways to pay your company's bill.
CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
Is your power out? Expect a call, email or text from CPS Energy
During an outage, be prepared and stay informed.
Schedule a Callback
During an outage, be prepared and stay informed.
See our guidelines for online account agreements.
See our guidelines for online account agreements.
View reports and information related to our pension plan.
Learn how to read your bill and understand all the different costs. Learn how fuel charges can impact customers' bills.
Search our database to see if you might be owed unclaimed funds.
Search our database to see if you might be owed unclaimed funds.
View Meeting Notices and Presentations related to our Board of Trustees.
View Meeting Notices and Minutes related to our Citizens Advisory Committee (CAC).
CPS Energy Rates and Regulations: Residential and Commercial documentation
Read about our five-member Board of Trustees.
The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.
A new substation, transmission line(s) and associated distribution lines, north of San Antonio near US 281 and FM 1863, will provide additional electric capacity and improve the reliability of electric services to homes and businesses in this area.
An existing double circuit 138 kV transmission line will be rebuilt between the Coliseum and Kirby Substations.
Whispering Oaks Service Reliability Project
As part of our ongoing commitment to deliver reliable natural gas service, we routinely evaluate our system and perform maintenance to underground natural gas mains as needed.
Our contractor, Zachry, will soon begin a service reliability project consisting of replacing 8,400 feet of underground cable and associated pad mount transformers.
An existing double circuit 138 kV transmission line will be rebuilt between the Coliseum and Kirby Substations.
Ensuring clean air for our community and neighbors.
Flexible Path Survey Results
Donate to REAP Inc. to help those who need help paying energy bill.
View hours of operation and fees for Braunig and Calaveras lakes and parks.
Reserve a spot for camping or picnicking at Calaveras or Braunig lake.
Invite us to your meeting. Hear about customer and environmental programs, strategic initiatives and other interesting topics.
Connect with us through many social media channels.
Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.
The CPS Energy Students Interested In Technical Education (SITE) – Distribution internship program is designed to promote higher education for professional careers in public utilities.
The CPS Energy Student Assistance for Education (SAFE) Program is designed to promote higher education for professional careers in public utilities .
The CPS Energy Students Interested In Technical Education (SITE)
People First! Community Fairs - come join us!
CPS Energy thanks all our generous sponsors who supported the 17th Annual CPS Energy/IBEW United Way Golf Tournament. Since 1988, this tournament has raised more than $450,000 for various charities.
Theft of service costs money and possibly lives.
Stay safe during stormy conditions. Follow these helpful tips.
Make your home a safe haven. We have some safety tips to help make that happen.
Operate your portable generator safely.
Heat your home or business safely. And know what to do during an outage or natural gas leak.
Be mindful of using electricity or natural gas near water or following floods.
Always call 811 before starting any project that requires digging. This includes planting trees or shrubs.
For a small fee, we can light and adjust natural gas appliances and furnaces.
We have some important outdoor safety tips for adults and children.
Read FAQs on the safe use of natural gas and about carbon monoxide.
Know the risks of carbon monoxide and how to avoid it.
Work safely on electrical equipment. Following these guidelines can help.
Use ladders safely, especially around power lines and equipment. Be aware of overhead lines when trimming trees.
Theft of service is unlawful and can be fatal.
Copper theft is against the law and unsafe.
Always call 811 before starting any project that requires digging. This includes planting trees or shrubs.
Mylar Balloon Safety
Tips and videos about watching out for scammers.
See what factors may lead to power failures.
Become familiar with power industry terms.
Proper grounding is important for safety. View common connection problems.
Power out or lights flickering at your home? Find out what could be causing the problems and actions you may want to take.
Natural gas is a traditional clean and efficient generation source. It's great for homes, too.
Low-sulfur coal makes up a large portion of our energy generation portfolio.
We invest in wind energy to provide clean power to our customers. We lead the nation in purchased wind energy.
Nuclear energy has been a clean, reliable source of power for decades.
Turning bright sunny days into renewable solar power.
We receive megawatts from mega-waste. Our renewable energy portfolio includes power from local landfills.
Reducing energy consumption benefits everyone.
Under CPS Energy’s Smart Meter Xchange Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit.
Teachers, check out our online games and printable activities to make your students e-Smart! Students can learn about electricity and natural gas, and how to use them safely and wisely.
A programmable thermostat helps make it easy for you to save by offering pre-programmed settings to regulate the temperature in your business or home.
To receive your one-time $85 bill credit per thermostat, enroll an eligible WiFi thermostat in our Wifi Thermostat Rewards program. During summer peak energy demand days, we may briefly adjust your thermostat settings by a few degrees. We’ll do this only as needed. Peak energy demand days are typically weekdays during the hot summer months. You can opt out of participating in a peak demand event by manually adjusting your thermostat or through your thermostat’s app. Your participation helps prevent outages in our community and across the state. Following the summer season of each year, you’ll also earn a $30 bill credit per business or household account. You'll continue to earn your annual bill credit for as long as you are enrolled in the program, even if you manually opt out of peak demand events.
What if I have more than one thermostat? Great, you’ll earn the $85 one-time rebate for each thermostat you enroll.
What if I already have a thermostat? No problem, simply enroll in WiFi Thermostat Rewards to claim your rebates.
How do I find out about qualifying WiFi thermostats? See the list below.
Am I eligible for promotional offers from the thermostat manufacturers? Yes, check the manufacturers' websites for offers like Nest's free Google Home Mini with a Nest Thermostat
How do I opt out of my enrollment in the program? To permanently remove your thermostat(s) from the program, notify CPS Energy by email at productsandservices@cpsenergy.com. Please allow two to three business days for your request to be completed. You will not earn the $30 annual bill credit after you opt out of the program.
Nest
1st, 2nd or 3rd Generation edition
Nest Thermostat E
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Honeywell
Focus Pro (WiFi 6000)
VisionPro (WiFi 8000)
WiFi 9000
Lyric Round, T5 or T6
Honeywell Home T9
Honeywell Home T10
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
ecobee
ecobee Smart
ecobee Smart Si
ecobee3
ecobee3 lite
ecobee4
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Emerson Sensi™
Sensi Wi-Fi Thermostat
Sensi Touch Wi-Fi Thermostat
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Alarm.com*
Radio Thermostat CT-30
Radio Thermostat CT-80
Radio Thermostat CT-100
Trane ComfortLink Control
Alarm.com Smart Thermostat
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Building 36
Building36 Intelligent Thermostat
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Radio Thermostat
Radio Thermostat CT-30 (WiFi)
Radio Thermostat CT-50 (WiFi)
Radio Thermostat CT-80 (WiFi)
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Filtrete
Filtrete 3M-50 (WiFi)
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Lux Products
GEO
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Vivint
Radio Thermostat CT100 with Vivint Go!Control Panel
*At this time, the SkyControl Panel does not qualify for the WiFi Thermostat Rewards program.*
Program Style: Customer Install
One-time $85
Annual: $30 in October/November
Note: The WiFi Thermostat Rewards program is subject to change without prior notice.
To qualify for the $85 bill credit, you must enroll a CPS Energy approved WiFi thermostat and install in your business or home. Enroll in WiFi Thermostat Rewards and allow CPS Energy to briefly adjust your thermostat settings during peak energy usage times. Each year, following the end of September, a $30 bill credit per household will be applied to your bill.
Through this program, you agree to allow us to make adjustments to your thermostat during peak energy usage times, or what we refer to as "conservation events." This will likely happen several times during the summer months and typically occurs between the hours of 3pm and 7pm, Monday through Friday. During conservation events you can opt out at any time through your thermostat or smartphone app and return to your normal settings. Conservation events don't occur often, but are crucial in managing the energy needs of our community.
Smart Thermostats installed by CPS Energy do not qualify for the $85 bill credit or the $30 annual bill credit.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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