We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Green Shade Tree Rebate 2019-2020

 

We want to partner with you to plant trees all over San Antonio!

According to the U.S. Department of Energy, carefully positioned trees can save up to 25% of the energy a typical household uses. Not only do trees help you save energy, but they increase property value and are crucial to a healthy environment. 

Let's work together to plant trees all over San Antonio -- starting in your own yard. To make the deal even sweeter, after you purchase and plant a qualified shade tree, we'll give you a $50 rebate!

Put some green in your yard... and back in your wallet:

  • Trees must be five gallons or larger and from the Qualified Species List on the application form.
  • Rebates of $50 for each eligible tree are awarded on a first come, first serve basis -- until program funds are exhausted.
  • There is a lifetime limit of five rebates per address.
  • Application must include a photocopy of the original sales receipt for trees purchased, as well as a photocopy of a recent CPS Energy bill and be postmarked by 5/15/20.
  • Trees must be purchased between 10/1/19 and 4/30/20.