Scheduled Maintenance:  Starts Saturday, May 15, 2021 at 8:00 PM to Sunday, May 16, 2021 at 4:00 AM, the following systems will be unavailable: Customer Alerts, Outage Reporting via IVR and Online, the ability to accept payments via Western Union or EZPay and all secure web portals.

We continue to fight to protect customers from excessive fuel and purchased power costs from the February 2021 Winter Storm Uri. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Tree Placement and Energy Savings

 

The right tree location can help you save energy

According to the U.S. Department of Energy, carefully positioned trees can save up to 25 percent of a home’s energy consumption for heating and cooling.

Here are some things to keep in mind when planting trees to cut energy costs. 

Evergreen trees:

  • Create wind breaks, which block cold winter winds, easing the load on your home heating system
  • Varieties such as live oaks, mountain laurels and Yaupon Holly are highly recommended
  • Should be planted on the north and west sides of your home

Deciduous trees:

  • Provide energy-saving shade during the summer by reducing the workload on your air conditioning system
  • Allow sunshine to warm your home during the winter months 
  • We recommend red oaks, sycamores and redbuds 
  • Plant them on the south and west sides of your home

Planting tips:

  • Always call 8-1-1 before you dig; it’s the law
  • Locate trees a proper distance from your home
  • Plant large species at least 20 feet away from power lines