Scheduled Maintenance:  Starts Saturday, May 15, 2021 at 8:00 PM to Sunday, May 16, 2021 at 4:00 AM, the following systems will be unavailable: Customer Alerts, Outage Reporting via IVR and Online, the ability to accept payments via Western Union or EZPay and all secure web portals.

We continue to fight to protect customers from excessive fuel and purchased power costs from the February 2021 Winter Storm Uri. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Solar Rebate Incentives

 

CPS Energy has allocated funds for solar rebates.

The rebate incentive will be paid as follows:

  1. Residential Projects
    • $2,500 per project
    • $500 premium for projects utilizing local modules

  2. Commercial Projects (updated 6/21/19)
    • $0.60 per AC Watt for the first 25kW, $0.40 per AC Watt for kW over 25
    • $0.10 per AC Watt premium for projects utilizing local modules
 

General incentive applies to qualifying commercial and residential projects.  All rebates are capped at 50% of project cost. The rebate for non-local installers is reduced to 75% of the local installer rebate amounts listed above.  CPS Energy guidelines and rebate levels are subject to change without notice, and CPS Energy reserves the right to refuse any application/request for incentive payment that does not meet CPS Energy requirements. 

The following graph illustrates projects submitted per month.