System Maintenance: On Monday, April 14, 2025, from 8:00 PM to 9:00 PM visibility to our Storm Center Map, notification updates, and preferences will not be available. You may report an outage online or by calling (210) 353-4357.
Doing Business With Us
We make doing business with us convenient for you by accessing our free online Manage My Account service. With Manage My Account, you can use a PC, laptop, tablet or smartphone and have 24/7 access:
- To My Energy Portal for insights into the energy you're buying and ways to save.
- To start or stop services.
- To request basic electric or gas services.
- To manage your alert preferences and contacts, and more.
No Internet access or have a more complex issue? No problem. We’re just a phone call or email away. Call us at (210) 353-2222 or email [email protected].
