We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Supplier Development



We are Transitioning from Fax to Email Notifications

Our Supply Chain organization is enhancing all Procurement and Supplier correspondence by utilizing email as the primary source of communication.

Existing vendors may receive future communications regarding our transition to email communication. 

Vendors are welcome to submit their current Business Questionnaire (BQ) and W-9 information to: vendormaster@cpsenergy.com to ensure your information is current in our system.

Refer to the Helpful Numbers document if you have any questions.

Conduct business with us

At CPS Energy, we depend on a variety of parts, materials, and services to provided affordable and reliable energy.

Our Supply Chain department is responsible for procuring these items and services. It encompasses three functional business areas:

  • Contract Services
  • Warehouse Operations
  • Fleet Services

We seek to maximize the bidding opportunities to vendors and invite all businesses to participate in our bidding process.

Get the latest information to help you do business with CPS Energy.


At CPS Energy, we are committed to providing contracting opportunities to all businesses including small, minority, women and veteran owned business (SMWVBE).  CPS Energy has a long history of awarding contracts to Certified SMWVBE Businesses and recommend vendors are registered with the South Central Texas Regional Certification Agency (SCTRCA).  Once registered, businesses are connected to more bid opportunities with other members of the SCTRCA organization.

If you are interested in certifying as a small, minority, women or veteran owned business, please visit the South Central Texas Regional Certification Agency page and register today.

Environmental Sustainability Principles

CPS Energy is dedicated to environmentally conscious practices that lead to the betterment of our community.  To that end, CPS Energy prefers to purchase products and materials, where feasible, that demonstratively minimize the harmful effects to the environment from their production, transportation, use and / or disposition.  This is aligned to our belief that the focus on improving our overall environmental footprint benefits our community and our customers.