We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy will be performing planned maintenance on our enterprise system starting from 9/19/2020 8:00 PM CST to 9/20/2020 4:00 AM.

Natural Gas System Survey & Cathodic Protection (“CP” Reads and Atmospheric Inspections)

Collective 7000161530

Description: Company to perform natural gas system survey and Cathodic Protection (“CP”) reads and atmospheric inspection Services within the CPS Energy natural gas operational areas.

Solicitation Detail:

Natural Gas System Survey Conduct leak detection Services on underground and above ground natural gas lines and complete atmospheric inspections on all facilities leak surveyed.

Cathodic Protection. Perform and document all system surveys in accordance with CPS Energy processes.

Cathodic Protection/Atompsheric Inspections. Provide atmospheric corrosion inspections on above ground natural gas facilities.

Solicitation Documents:

Companies wishing to provide a Response for this Solicitation must download the Collective Document for this Solicitation no later than September 24, 2020 from the website. There is a link for the Collective Document located on the left side of this page, under the “Solicitation Documents.” To successfully download the documents, it is recommended that Google Chrome 33+, Mozilla Firefox 38.01.1, or Internet Explorer 9 or greater be used.

Pre-Solicitation Meeting:

A Non-Mandatory Pre-Solicitation WebEx Meeting will be held on September 8, 2020 at 10:00 a.m. (Central).  This meeting is not mandatory, however, it is highly recommended that the interested Companies Attend.

To logistically plan for this meeting, you must advise BonnieSue Bray by email no later than September 7, 2020, by 3:00 p.m. (Central). There will be a list of attendees provided to Security, and only individuals/companies on this list will be allowed to attend.

Response Due Date:

Responses are due no later than September 25, 2020 at 2:00 p.m. (Central). CPS Energy reserves the right to reject late Submittals. The Collective Document contains all pertinent information regarding Responses.

Contact Name: BonnieSue Bray

Contact Email: bsbray@cpsenergy.com