We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy will be performing planned maintenance on our enterprise system starting from 9/19/2020 8:00 PM CST to 9/20/2020 4:00 AM.

Solicitation Documents

Personal Devices for Measuring Core Body Temperature & Hydration Levels

Collective 7900100032

Description: CPS Energy is seeking methods for utilizing technology to further protect our employees’ physical health while performing work for our customers and community. In particular, the hot South Texas weather poses a threat to the well-being of our employees, and we are looking for ways to proactively mitigate risks associated with heat-related illness and injury.

Solicitation Detail:

The purpose of this RFI is to obtain information regarding the project as described below: CPS Energy is considering implementation of a personal wearable device that measures and monitors the employee’s core body temperature.  CPS Energy is also considering implementation of a similar device that measures and monitors the employee’s hydration level.  The tool should indicate/alert when the employee’s core body temperature or hydration level approaches dangerous levels.  This will enable the employee to temporarily halt work activities until their body is able to recover.  The goal is to have an early detection and warning system to prevent the escalation of heat-related impacts to each employee’s health while they work in the field.         

Solicitation Documents:

Companies wishing to provide a Response for this Solicitation must download the Collective Document for this Solicitation no later than September 30, 2020 from the website. There is a link for the Collective Document located on the left side of this page, under the “Solicitation Documents.” To successfully download the documents, it is recommended that Google Chrome 33+, Mozilla Firefox 38.01.1, or Internet Explorer 9 or greater be used.

Pre-Solicitation Meeting:

There will be no Pre-Solicitation Meeting.

Response Due Date:

Responses are due no later than September 30, 2020 at 2:00 p.m. (Central). CPS Energy reserves the right to reject late Submittals. The Collective Document contains all pertinent information regarding Responses.

Contact Name: BonnieSue Bray

Contact Email: bsbray@cpsenergy.com