Ideas to help educate and encourage customers to take simple steps to reduce their consumption. Learn more about: Manage My Account, My Energy Portal and SaveNow programs and rebates. Get Energy Tips and Peak Energy Day information. Learn about Smart Thermostats and Upcoming CPS Energy Events. Use our Energy Cost Calculator.
Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month
Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat
We offer help to those who provide emergency response for our country to include Firefighters and Police. Our First Responders with Burn Injuries Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burn injuries sustained in the course of providing first responder duties.
The 2021 edition of CPS Energy’s Electric Service Standards presents for the convenience of Electrical Contractors, Architects, Engineers, and others, the current standards and requirements for electric service and meter installations. It supersedes all previous editions of the Electric Service Standards.
These service standards are intended to supplement the City of San Antonio Electrical Code, National Electrical Code, and National Electrical Safety Code, and to establish certain requirements that are based on experience for maintaining safe and reliable service for CPS Energy Customers.
CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.
CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.
This year marks our 75th anniversary of being owned by the city of San Antonio. That’s 75 years of providing safe, reliable, and affordable electric and gas services to the Greater San Antonio community.
The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.
A new substation, transmission line(s) and associated distribution lines, north of San Antonio near US 281 and FM 1863, will provide additional electric capacity and improve the reliability of electric services to homes and businesses in this area.
As the electric and natural gas utility in the Greater San Antonio area, we are committed to providing reliable power, so customers’ lights and natural gas turn on quickly, operate safely and remain affordable. As such, we are committed to improving infrastructure to ensure we provide the highest level of customer service and reliability to our community.
My Energy Portal is now available for customers enrolled in Manage My Account to view energy usage data. AutoPay will resume Friday, February 26, 2021. Customers who want to cancel their enrollment in AutoPay can do so in Manage My Account or by calling (210) 353-6110 during regular business hours. Stay up to date by following us on Facebookand Twitter. More updates: Newsroom and Storm Updates.
We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.
We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.
The City of San Antonio, acting by and through City Public Service Board (“CPS Energy”), is issuing this Request for Proposal (“RFP”) to solicit formal proposals from companies (each a “Respondent”) for the purchase of electric energy, electric capacity and related benefits (“Products”) from generation resources to support the FlexPOWER BundleSM which is the next step along our Flexible PathSM. The Flexible Path is our strategic approach to thoughtfully discover, explore and implement new power generation solutions over the next 20 years and beyond, transforming our generation fleet to lower and non-emitting resources.
FlexPOWER Bundle will replace a portion of our existing aging power generation capacity. The FlexPOWER Bundle has been broadly designed to add up to:
900 MW of solar resources,
50 MW of energy storage; and
Up to 500 MW of All-source firming capacity.
We will generally assess all the submissions across CPS Energy’s following enterprise GUIDING value pillars & foundation:
OUR GUIDING PILLARS & FOUNDATION
Our Guiding Pillars of Reliability, Customer Affordability, Security, Safety, Environmental Responsibility, and Resiliency, built on a Foundation of consistently remaining Financially Responsible, are at the forefront of our strategies, processes and decision making. Our customers and our community are our key stakeholders, and we are committed to listening to their ideas, hearing their concerns, and continually receiving their feedback to make actionable decisions. Based on initial surveying we have conducted, we know that having Reliable and Affordable power is important for our customers. CPS Energy also relies on an actively caring safety culture that protects the physical safety of our employees and customers and also provides solutions for cybersecurity challenges that the industry faces daily to ensure a more resilient grid operation. Environmentally Responsible power generation is also a highly rated consideration among our customers, and CPS Energy is currently proud to be a leader in both solar and wind power in Texas and the nation. Foundationally, CPS Energy will continue to make Financially Responsible decisions that maintain customer affordability while upholding our superior credit ratings.
RFP announcement featuring San Antonio Mayor Ron Nirenberg & CPS Energy President & CEO Paula Gold-Williams
The City of San Antonio, acting by and through City Public Service Board (“CPS Energy”), is issuing this Request for Proposals (“RFP”) to solicit formal proposals from companies (each a “Respondent”) for the purchase of electric energy, electric capacity and related benefits (“Products”) from generation resources to support the FlexPOWER Bundle which is the next step along our Flexible Path.
This procurement seeks both large and small options for solar, energy storage and firming capacity, with responses expected from large, well-known firms to local, small businesses. Additionally, community solar and storage are also welcome technologies, so everyone from large renewable providers to residential customers have an opportunity to participate – directly or indirectly.
Before going into the RFP evaluation process, we listed out criteria from a broad range of our stakeholders so multiple points of views and diverse objectives are recognized when selecting the right technologies – from cost to sustainability to community impact.
We’re setting precedence by selecting technologies that are not only feasible but also cutting edge, capable of performing at or better than current standards, provided by partners CPS Energy can trust, and with tangible benefits to the entire San Antonio community.
CPS Energy has opened a web-based portal hosted on the PowerAdvocate sourcing platform (the “Solicitation Portal” or “Portal”). All information exchanged between the Participant and CPS Energy concerning the Solicitation must only be via the Portal from the time the Portal is open until it is closed by CPS Energy. Through the Portal, CPS Energy has the ability to observe information uploaded by the Participants prior to the deadline for Proposal submittal. The Portal allows a Participant to see only its own information and not the information of other Participants.
Also, through the Portal CPS Energy has the ability to communicate with the Participants. Other than written communication through the Portal, Participants are prohibited from communicating with CPS Energy employees, representatives, staff, or Board Members regarding the Solicitation during the period in which the Portal is open. Restricted communication includes, but is not limited to, “thank you” letters, phone calls, emails, and any contact that results in the direct or indirect discussion of the Solicitation and/or submitted proposals. Violation of this provision by Participants or their agents may lead to disqualification.
The button below goes to the Portal hosted by Power Advocate. Use this Portal to register to exchange information with CPS Energy regarding this Solicitation.
A Participant is responsible for ensuring it has registered for, and posts documents to, the correct portal hosted by PowerAdvocate. The Participant registering for access to the Portal must be the future Respondent and counterparty with which CPS Energy will engage and not consultants or attorneys for the Participant.
A Participant must not disclose its participation in this Solicitation (other than by attendance at any meeting held by CPS Energy with respect to the Solicitation) or collaborate on, or discuss with any other Participant or potential Participant bidding strategies or the substance of any Proposal(s), including without limitation the price or any other terms or conditions of any Proposal(s).
Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively-priced service to 860,934 electric and 358,495 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $8 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. True to our People First philosophy, we are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.