System Maintenance: On Sunday, October 5, 2025, from 1:00 AM to 5:00 AM, our EZ Pay with credit card payment processing may be unavailable. However, you can still make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Service Applications

Renovation Project Requests
For projects requiring service infrastructure relocation, removal, and/or new service: Call 210-353-4050.
For projects requiring your service(s) to be temporarily turned off while you perform work: Call 210-353-4975 or email us at [email protected]
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