CPS Energy’s offices and service centers will be closed on Thursday, November 26, and Friday, November 27, 2020, in observance of Thanksgiving. During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues. Read More

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Midtown Substation

 

We are planning to construct a new electric substation and high-voltage transmission line and associated distribution line in the area just north of downtown San Antonio.

This substation will improve reliability and provide additional electric capacity to homes and businesses in the area. A substation is a local power hub or distribution point for electricity. The substation will be supplied from a new extension of an existing high-voltage transmission line within the Study Area map provided. The substation will supply electric power to homes and businesses in the immediate area through lower-voltage distribution lines. 

The substation requires approximately 2 acres.

Construction is anticipated to start summer of 2021.

Our website will include regular updates on the project as steps are completed. Also, you may call, write or e-mail:

CPS Energy
Basileo Rocha, Project Manager
Midtown Substation and Transmission Line Project
Mail Drop 100311
PO Box 1771
San Antonio, Texas 78296-1771
210-353-4883

midtownproject@cpsenergy.com