Scheduled Maintenance:  Starts Saturday, May 15, 2021 at 8:00 PM to Sunday, May 16, 2021 at 4:00 AM, the following systems will be unavailable: Customer Alerts, Outage Reporting via IVR and Online, the ability to accept payments via Western Union or EZPay and all secure web portals.

We continue to fight to protect customers from excessive fuel and purchased power costs from the February 2021 Winter Storm Uri. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Midtown Substation

 

We are planning to construct a new electric substation and high-voltage transmission line and associated distribution line in the area just north of downtown San Antonio.

This substation will improve reliability and provide additional electric capacity to homes and businesses in the area. A substation is a local power hub or distribution point for electricity. The substation will be supplied from a new extension of an existing high-voltage transmission line within the Study Area map provided. The substation will supply electric power to homes and businesses in the immediate area through lower-voltage distribution lines. 

The substation requires approximately 2 acres.

Construction is anticipated to start summer of 2021.

Our website will include regular updates on the project as steps are completed. Also, you may call, write or e-mail:

CPS Energy
Basileo Rocha, Project Manager
Midtown Substation and Transmission Line Project
Mail Drop 100311
PO Box 1771
San Antonio, Texas 78296-1771
210-353-4883

midtownproject@cpsenergy.com