Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Safety on the Job

 

Reducing exposure to electrical hazards requires constant attention -- for the health of your employees, the community, and for your company's bottom line.

It is important for your company and your employees to follow proper safety guidelines at all times. For example, every excavation requires a line location to determine if electric and gas lines may be in the area. Failure to locate these lines before a job begins may cause a dangerous and costly incident.

We can help your company implement a corporate electrical safety program that analyzes risks and hazards associated with every job. We offer free safety programs that teach employees about the importance of following proper safety procedures around natural gas and electric facilities.

Call 811 before you dig, or call CPS Energy with any questions at 210-353-HELP(4357).