CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 24 and Wednesday, December 25, 2024 in observance of Christmas. Offices will reopen on Thursday, December 26 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Request Services for My Business
Other Helpful Links
To help you maximize your energy investment, we offer information to help you choose the options and services that are best for your business, organization or school. We are here to help you and your company with any service request you may have, such as obtaining a meter can, requesting an all-night security light, or other energy related needs.
Use one of the forms below to get started. Just fill out the appropriate sections and submit it.
Starting, Stopping, or Changing Commercial Services
- Start or stop electric/natural gas service
- Move or transfer electric/natural gas service from one address to another
- Get a quote on a deposit for a new business
- Ask about other start/stop/change issues
Other Commercial Services
- Request utility line locator service - please call 811 - Learn More
- Request a meter can
- Request an All-Night Security Light (ANSL)
- Request for a Power Quality / Voltage Investigation
- Ask about other electric or gas issues
If you have any billing questions or issues, please complete the Customer Services Form and submit it. For other questions, please feel free to call our customer service representatives at (210) 353-3333 or send us a question by email at [email protected].
For emergency gas issues, please call: (210) 353-4357.
