Conformance Status
CPS Energy is dedicated to achieving and maintaining conformance with Web Content Accessibility Guidelines (WCAG) 2.1 (AA). These guidelines help to improve accessibility by incorporating inclusive design practices that remove the barriers that prevent interaction with or access to websites, digital tools, and technologies. Digital tools and technologies include information and communications technologies or (ICT).
Ongoing Accessibility Efforts
We are continuously working to improve the accessibility of our website. Our efforts include regular assessments, user testing, updates, and enhancements to ensure conformance with WCAG 2.1 (AA) standards. CPS Energy actively seeks feedback from users to address any issues and improve the overall accessibility of our digital content. Some of the key accessibility features we have implemented include:
- Text alternatives for images and non-text content
- Keyboard navigation capabilities
- Enhanced contrast and readability options
- Use of ARIA labels to assist screen readers
- Clear and logical content structure for easy navigation
- Automated accessibility scanning tools, usability, and quality assurance testing tools to ensure maintenance of accessible components
Need Help?
If you encounter any digital accessibility issues while using our website, we encourage you to contact us so we can address the problem. If you have a suggestion or experience a barrier on our site, please reach out to our ADA Coordinator via email with details of the issue you experienced.
- POC: Machelle Collins | 210.353.5915
- Email: [email protected]
- Address: 500 McCullough Avenue, San Antonio, TX 78215
Additional Information and Resources
Notice under the Americans with Disabilities Act
Grievance procedure under the Americans with Disabilities Act
