In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), CPS Energy will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

CPS Energy does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. 

CPS Energy will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in CPS Energy’s programs, services, and activities, including making information and communications accessible to people who have speech, hearing, or vision impairments. 

CPS Energy will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. 

Anyone who requires auxiliary aids or services for effective communication, or a modification of policies and procedures to participate in a program, service, or activity of CPS Energy, should contact the ADA Coordinator as soon as possible, but no later than 48 hours before the scheduled event. 

The Americans with Disabilities Act does not require CPS Energy to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden. 

Complaints that a program, service or activity of CPS Energy is not accessible to persons with disabilities should be directed to the ADA Coordinator. 

CPS Energy will not place a fee on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids and services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

EMAIL US: [email protected]

ADDRESS: 

ATTN: ADA Coordinator

P.O. Box 1771

San Antonio, TX 78296

Hearing Impaired? Call 210.353.2224 (24/7)

TTY service also available at our service centers: 

EASTSIDE

4525 Rigsby Avenue, Suite 112

San Antonio, TX 78222

SOUTHSIDE

660 S.W. Military Drive at Shopper's City Mall

San Antonio, TX 78221

WESTSIDE

803 Castroville Road, Suite 406 at Las Palmas Center

San Antonio, TX 78237

NORTHSIDE  

754 NW Loop 410, Suite 102 

San Antonio, TX 78216