All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Working With Electrical Equipment

 

When you’re working on electrical systems or equipment, we want you to put your safety first. Here are a few guidelines.

  • Use the right tools for the job
  • Flip the breaker––isolate or de-energize equipment via the breaker panel
  • Identify the electric shock hazards and other dangers that may be present
  • Test every circuit and every conductor with a meter or current tester before starting to work
  • Use personal protective equipment - it's your last line of defense in case something goes wrong
  • Ask yourself, "Do I have the skills, knowledge, tools and experience to do this work safely?"  If the answer is no, contact a qualified Electrician.

For additional information, call us at (210) 353-2970.

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