CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 24 and Wednesday, December 25, 2024 in observance of Christmas. Offices will reopen on Thursday, December 26 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.

Home Manager

FINAL NOTICE: Home Manager program is discontinued.

As of April 15, 2019, we no longer support Home Manager systems. We also do not support Home Manager Equipment. This means changes cannot be made from an app or from a computer. Changes to the Home Manager system can only be made from the equipment.

For questions, please contact our Home Manager Team at 210-223-NEST (6378) .