CPS Energy’s offices and service centers will be closed on Thursday, November 26, and Friday, November 27, 2020, in observance of Thanksgiving. During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues. Read More

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Coal

 
Coal Yard-2

An abundant, affordable fuel source to meet our energy needs

Coal has been an important source of fuel for CPS Energy for decades. Our utility currently has two coal units that turn low-sulfur coal into electrical power for our customers.

Coal is 18.3% of our generating capacity.

At the J.K. Spruce 1 and 2, located on Calaveras Lake in south Bexar County, coal is used to produce more than 1,300 megawatts of affordable and reliable electrical power for Greater San Antonio.

In 2011, CPS Energy made a commitment to close our first and oldest coal plant, Deely, at the end of 2018. Before the clock struck midnight to ring in 2019, the plant officially shut down