System Maintenance: Starting on Saturday, December 14th from 2 PM to Sunday, December 15th at 9 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
News Releases from Storm Uri 2021
News Releases - English:
- 5/26/2021: CPS ENERGY ANNOUNCES KEY MILESTONES IN CASE AGAINST ERCOT
- 5/21/21: CPS ENERGY ANNOUNCES UPDATES IN CASES AGAINST CERTAIN NATURAL GAS SUPPLIERS
- 5/7/2021: STATEMENTS FROM CPS ENERGY AND MAYOR RON NIRENBERG ABOUT ENERGY TRANSFER’S FIRST QUARTER EARNINGS RESULTS
- 4/29/2021: CPS ENERGY STRENGTHENS LAWSUIT AGAINST ERCOT IN LIGHT OF RECENT ACTIONS; COURT GRANTS TEMPORARY RESTRAINING ORDER PREVENTING ERCOT FROM PASSING ON UNLAWFUL CHARGES
- 4/7/2021: CPS ENERGY PROVIDES ONE-TIME BILL CREDITS TO CUSTOMERS WHO EXPERIENCED EXTENDED OUTAGES DURING WINTER STORM
- 3/23/2021: CPS ENERGY FILES LAWSUITS AGAINST GAS SUPPLIERS TO PROTECT CUSTOMERS FROM EXCESSIVE AND EXORBITANT PRICES
- 3/18/2021: SAN ANTONIO CITY COUNCIL APPROVES CPS ENERGY’S MULTIFACETED STRATEGIC PLAN TO PROTECT CUSTOMERS
- 3/12/2021: CPS ENERGY TAKES FURTHER STEPS TO PROTECT CUSTOMERS FROM EXCESSIVE, ILLEGITIMATE AND ILLEGAL PRICES
- 3/5/2021: CPS ENERGY CONTINUES FIGHT TO PROTECT CUSTOMERS FROM EXCESSIVE FUEL & PURCHASED POWER COSTS FROM FEBRUARY 2021 WINTER STORMS
- 3/2/2021: CPS ENERGY WILL BE TAKING DECISIVE ACTION TO PROTECT CUSTOMERS AND THE SAN ANTONIO COMMUNITY FROM PRICE GOUGING FOR ILLEGITIMATE FUEL & POWER COSTS
- 2/24/2021: CPS ENERGY’S MY ENERGY PORTAL BACK ONLINE AUTOPAY TO RESUME FRIDAY – CUSTOMERS CAN STILL UNENROLL
- 2/15/2021: UPDATE AS OF MONDAY FEBRUARY 15, 2021 11:00 PM DUE TO THE CONTINUATION OF EXTREMELY COLD TEMPERATURES, DEMAND FOR POWER CONTINUES TO EXCEED ENERGY SUPPLY, PROMPTING INCREASES IN SAN ANTONIO OUTAGE DURATIONS & FREQUENCIES, THROUGH LATE TUESDAY EVENING
- 2/15/2021: UPDATE AS OF MONDAY, FEBRUARY 15, 2021, 2:55 AM POWER EMERGENCY – CONSERVATION CRITICAL ROTATING OUTAGES HAVE BEGUN ERCOT, Grid Operator, issues Power Emergency across the state of Texas.
- 2/14/2021: UPDATE AS OF SUNDAY, FEBRUARY 14, 2021 4:00 PM WINTER WEATHER AND EXTREME COLD PUTS COMMUNITY AT RISK- STATE GRID OPERATOR AND CPS ENERGY CALL FOR CUSTOMERS TO REDUCE ELECTRIC AND NATURAL GAS USE
- 2/14/2021: UPDATE from ERCOT: SUNDAY, FEBRUARY 14, 2021 – Grid operator requests energy conservation for system reliability
- 2/12/2021: UPDATE AS OF FRIDAY, FEBRUARY 12, 2021 4:00 PM CPS ENERGY ENCOURAGES COMMUNITY TO REDUCE ELECTRIC AND NATURAL GAS USE AS WINTER WEATHER EXTENDS THROUGH EARLY NEXT WEEK
- More in the Newsroom
News Releases - Spanish:
- Marzo 23, 2021: CPS ENERGY PRESENTA DEMANDAS CONTRA PROVEEDORES DE GAS PARA PROTEGER A LOS CLIENTES DE PRECIOS EXCESIVOS Y DESMESURADOS
- Marzo 18, 2021: EL CONSEJO DE LA CIUDAD DE SAN ANTONIO APRUEBA EL PLAN ESTRATÉGICO MULTIFACÉTICO DE CPS ENERGY PARA PROTEGER A LOS CLIENTESMarzo 12, 2021 – CPS ENERGY TOMA MEDIDAS ADICIONALES PARA PROTEGER A LOS CLIENTES DE PRECIOS EXCESIVOS, ILEGÍTIMOS E ILEGALES
- Marzo 5, 2021: CPS ENERGY CONTINÚA LUCHANDO PARA PROTEGER A LOS CLIENTES DE LOS COSTOS EXCESIVOS DE COMBUSTIBLE Y DE ENERGÍA COMPRADA A PARTIR DE LAS TORMENTAS INVERNALES DE FEBRERO DEL 2021
- Marzo 2, 2021: CPS ENERGY TOMARÁ UNA ACCIÓN DECISIVA PARA PROTEGER A LOS CLIENTES Y A LA COMUNIDAD DE SAN ANTONIO DE LA ESCALADA ABUSIVA DE PRECIOS POR COSTOS ILEGÍTIMOS DE COMBUSTIBLE Y ENERGÍA
- FEBRERO 15, 2021: DEBIDO A LAS CONTINUAS TEMPERATURAS EXTREMADAMENTE FRÍAS, LA DEMANDA DE ENERGÍA CONTINÚA SOBREPASANDO EL SUMINISTRO DE ENERGÍA, PROVOCANDO AUMENTOS EN LAS DURACIONES Y FRECUENCIAS DE LOS CORTES EN SAN ANTONIO, HASTA ALTAS HORAS EN LA NOCHE DEL MARTES
- FEBRERO 15, 2021: EMERGENCIA DE ENERGÍA – CONSERVACIÓN ESENCIAL HAN COMENZADO LAS INTERRUPCIONES ROTATIVAS
- Read More: Comunicados de Prensa
