CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 24 and Wednesday, December 25, 2024 in observance of Christmas. Offices will reopen on Thursday, December 26 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
What are the benefits?
Complex Owner Benefits:
- Low to no-cost energy efficiency upgrades
- Reduced maintenance costs
- Increased tenant satisfaction
Tenant Benefits:
- Reduced energy use
- Increased comfort
- Lower energy bills
How do I qualify?
To qualify for this program, complexes must:
- Have 5 units or more,
- Be individually metered,
- Must meet one (1) of the income eligibility requirements below:
- Complex is owned and operated by a 501(c)3 (non-profit), or
- Be able to demonstrate that 25% of units are occupied by tenants who receive some type of low-income assistance.
How do I apply?
For Multifamily Complex Owners
If you are an interested property owner or manager, please complete an Interest Form by clicking below and a CPS Energy representative will contact you to begin the process.
For Tenants in an Apartment Complex
If you are a tenant and believe your complex may benefit from this program please, submit information on your complex so we can connect with your property management.
For questions regarding the Multifamily Program, please call 210.353.2SAV (2728), option 5.