CPS Energy’s offices and customer service centers will be closed on Monday, January 20, 2025, in observance of Martin Luther King Jr. Day. We will reopen on Tuesday, January 21, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
As a safety precaution for our customers and employees, our customer walk-in centers will be closed on Tuesday, January 21, 2025 due to inclement weather. Please note, customers can access account information 24/7 through Manage My Account (MMA).
