CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 24 and Wednesday, December 25, 2024 in observance of Christmas. Offices will reopen on Thursday, December 26 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
My Battery Rewards
My Battery Rewards
Enroll in My Battery Rewards
CPS Energy is excited to announce we will be offering our Battery Rewards Program year round. This program was developed to enhance grid resiliency by contributing to our efforts to reduce demand during critical events. Your support and participation can play a vital role in ensuring we maintain a stable power supply during grid emergencies.
This program is offered to residential customers who own and can deploy their Battery Energy Storage Systems. When necessary, CPS Energy will send notifications via email, phone call, and text requesting participants deploy their Systems to lessen the need for power on the grid. Customers who participate can earn a $10 bill credit per event.
For questions about the program or to unenroll, please email [email protected].