System Maintenance: On Sunday, April 13, 2025, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. If you experience any issues, you can report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Agency Partner Portal
We realize many groups and organizations wish to help others in our community who are less fortunate. Our Agency Partners Portal makes it possible for representatives of these organizations to view client account data and enter pledges and payments on behalf of their clients. This portal offers 24/7 access from the convenience of your office and computer.
Any organization that helps residential customers with payment of their CPS Energy bill may enroll in the Agency Partners Portal. To enroll, register through the online form below by providing the requested information. You will receive a response from CPS Energy within two business days confirming your enrollment.
This service is designated for assistance agencies and organizations only.
