Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

United Way


United Way Kickoff Video Message Paula Gold-Williams


United Way Executive Sponsors 2021


United Way Union Representatives 2021


United Way Agency Spotlight – San Antonio Food Bank
Message from Eric Cooper & Rudy Garza



Our community continues to face challenging times during this unprecedented health crisis.  The Covid-19 pandemic is affecting all our families, our way of doing business, our community and our way of life.  As San Antonio responds and rebuilds, it is imperative to continue to support our local non-profits who are in the forefront, helping individuals and families who struggle with food, mental health, childcare, and sometimes just surviving.  And the need is increasing, touching those who have never needed help before.

For many non-profit partners, this fall’s United Way campaign will play a critical role in supporting their mission.  Now more than ever, it’s time to put People First and show our support for these non-profit agencies supported through United Way!  This fall, care for our community and make a pledge.  It’s time to unite as a community so we can become stronger because United We Win!  Please, Dare to Care!


United Way 2021 Resources:


Video Message from United Way Loaned Executive 2020:


Video Messages from our Past Loaned Executives:


Pledge Now