System Maintenance: On Wednesday, April 24, 2024, from 8:00PM to 10:00PM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357.
Customer Service Form
Residential Billing Issues
CPS Energy offers you a variety of online account services. Your online account provides a convenient way for you to view and/or pay your utility bill; start, stop, and/or transfer service; make payment plans and update your account information. Sign up for Manage My Account.