Las desconexiones del servicio por falta de pago se retoman en septiembre, a medida que avanzamos hacia el normal funcionamiento de la empresa. Lea más aquí Si usted está pasando por dificultades financieras, le urgimos a que se comunique con nosotros para recibir ayuda. Llámenos al 210-353-2222 o en línea en cpsenergy.com/asistencia Manténgase al día siguiéndonos en Facebook y Twitter. Más información: NewsroomStorm Updates & Events.

Alentamos el uso de un cubrebocas facial en cualquier instalación de CPS Energy. Nuestro horario del centro de servicio al cliente es de 7:45 AM A 5:00 PM lunes a viernes. Si Ud. dio positivo en la prueba o un miembro de su familia dio positivo en la prueba de COVID-19 en los últimos 14 días, por favor utilice nuestras herramientas en línea o llame al 210-353-2222 para obtener asistencia. Por favor no visite nuestro centro de servicio al cliente si tiene síntomas de COVID-19.

Pole Attachment Services

 

CPS Energy Pole Attachment Program

CPS Energy's distribution system can facilitate the delivery of the variety of communication services offered today.

With a streamlined pole attachment process, we're dedicated to partnering with companies to assist with speed-to-market processes for future technologies.

CPS Energy’s Pole Attachment Services Office is the single point of contact for all who wish to attach infrastructure to our distribution poles.

The Pole Attachment Services Office is responsible for:

  • Registration
  • Attachment agreements
  • Applications for new pole attachments or removals
  • Surveys of existing attachments
  • Billing and collections for all the above services

For questions or more information on the pole attachment process, SEND US AN EMAIL.

 

CPS Energy has released the revised Pole Attachment Standards Version 4.0 (the “Standards”) today, April 1, 2019, which include the integration of more detailed procedures for strand-mounted Mid-Span Installations (WiFi Access Points).  CPS Energy continues to work with stakeholders to ensure the adoption of best practices in the Standards to further streamline our processes and operations for the benefit of all attaching entities.

Version 4.0 of the Standards become effective November 15 2019.  The revised Standards will be posted on the Pole Attachment Services page on CPS Energy’s public website (www.cpsenergy.com/poleattachments).  

Thank you for your consideration and patience.

 

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Pole Attachment Services